Work with us
We're a small, mission-driven team building something that matters.
Track my applicationsWork on real problems facing real people, not first-world problems wrapped in VC buzzwords.
Small team means big impact. Every person ships things that thousands of people use immediately.
Engineering and design roles can be done from anywhere with good internet. Results over presence.
We're a growing team. If none of these fit but you're exceptional, reach out anyway.
Help us scale the platform that connects Zimbabwe's skilled workforce. You'll work across our web, mobile and backend systems, building features used by thousands of workers and clients.
What you will do - Build and ship features across the Graft website, the mobile app and the systems behind them, from the first idea to people using it. - Work on money flows (escrow, payouts, two currencies) where being correct matters more than being quick, and on everyday screens where being quick matters most. - Keep Graft fast and light for people on inexpensive phones and metered data. - Review code, write tests, and leave the code easier to understand than you found it. - Look into problems in production, find the real cause and fix it properly. What we are looking for - Several years of building and running real products, on the web and ideally on mobile too. - Care for security and for getting money right. - You write clearly, explain your decisions and take feedback well. - You are comfortable owning a problem without being told every step. Nice to have - Experience with marketplaces or payments, and with products used on slow connections. How to apply Press Apply, attach your CV and, in your cover letter, tell us in a few lines about something you built and what you would do differently now.
Own worker and client acquisition across Harare and Bulawayo. Build relationships with trade associations, run on-ground activation events, and grow word-of-mouth in key suburbs.
What you will do - Bring workers and clients onto Graft across Harare and Bulawayo, and give them reasons to keep coming back. - Build relationships with trade associations, training centres and community groups. - Plan and run on-the-ground events in key suburbs, and report honestly on what worked and what did not. - Talk to workers and clients regularly and turn what you hear into clear requests for the product team. - Track sign-ups, jobs posted and hires, and tell us what the numbers say. What we are looking for - Experience growing a community, a marketplace or a local business in Zimbabwe. - You are comfortable talking with people in the languages of the suburbs you cover. - Good with people, organised, and happy to be out in the field. - Clear in writing and comfortable with numbers. How to apply Press Apply, attach your CV and, in your cover letter, tell us about a community or business you helped grow and how.
Review KYC submissions, investigate disputes, manage fraud flags, and help build the policies that make Graft the most trusted marketplace in Zimbabwe.
What you will do - Review identity verification submissions and decide fairly and consistently. - Investigate disputes and reports, read the evidence from both sides and write down the outcome. - Watch for fraud and scam patterns, act on flags, and help us set the rules that stop them. - Help write the policies and guides that make Graft a marketplace people can trust. - Treat private information with great care: you will see IDs, messages and payment details. What we are looking for - Experience in fraud, risk, compliance, investigations or customer support. - Calm judgment, and the confidence to make a decision and explain it. - Clear, careful writing. - Integrity and attention to detail. How to apply Press Apply, attach your CV and, in your cover letter, tell us about a time you had to make a fair call with incomplete information.
Review identity documents submitted by workers seeking verification. Compare national IDs, passports, and selfies to confirm authenticity. You'll be trained on fraud patterns and document standards. Attention to detail and a commitment to fairness are essential, your decisions directly affect who can work on the platform.
What you will do - Review the identity documents workers send in (national IDs, passports and selfies) and confirm the person and the document match and look genuine. - Approve or reject each one with a clear reason the worker can act on. - Flag suspicious documents to the Trust & Safety team. - Follow our rules for handling ID: look only at what is needed, never share it and never keep copies. - Training on fraud patterns and document standards is provided. What we are looking for - Strong attention to detail and a commitment to fairness: your decisions decide who can work on Graft. - Discretion with other people's private information. - Steady, reliable work through a queue. - Familiarity with Zimbabwean ID documents is a plus. How to apply Press Apply, attach your CV and tell us, in a few lines, why careful and fair checking matters to you.
Handle escalations from clients and workers: failed payments, unresolved disputes, account issues, and fraud reports. You'll review evidence, mediate between parties, and make fair resolutions using Graft's internal tools. Prior experience in customer service, legal support, or mediation is a strong advantage.
What you will do - Handle escalations from clients and workers: failed payments, unresolved disputes, account problems and fraud reports. - Review evidence from both sides, mediate, and make fair resolutions that you explain, using Graft's internal tools. - Reply to people in plain, kind language. - Spot problems that keep coming back and tell the team so they can be fixed at the source. What we are looking for - Experience in customer service, legal support or mediation is a strong advantage. - Patience, fairness and a steady temper when people are upset. - Clear writing. - Comfort dealing with money disputes and keeping the facts straight. How to apply Press Apply, attach your CV and, in your cover letter, tell us about a difficult complaint you resolved and how.
Design flows for mobile-first Zimbabwean users, from onboarding to escrow release. Strong Figma skills and sensitivity to low-bandwidth mobile contexts required.
What you will do - Design flows for mobile-first Zimbabwean users, from onboarding to releasing money from escrow. - Design for small screens, inexpensive phones, slow connections and metered data. - Work closely with engineers so that what you design is what ships, and test your work with real users. - Keep the design consistent across the website and the app. What we are looking for - Strong Figma skills and a portfolio of real, shipped work (add a link in your cover letter). - Sensitivity to low-bandwidth and low-end device contexts. - You can explain why you made a design choice. How to apply Press Apply, attach your CV and add a link to your portfolio in your cover letter.
We hire for talent and attitude. Send us your CV and tell us how you'd contribute.
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